The downturn in the economy has affected most companies, not only
financially but also damaging the motivation of the sales people on the
front line. Whilst working with a leading Procurement Outsourcing Group,
it became apparent that it was not a lack of skills that was stopping sales
(figures were in line with the market fall of 38%), but a gradual erosion
of the people's motivation. We worked with the Sales Management team
developing an 'Inspirational Coaching' initiative, which was about inclusion,
engagement and setting high standards. In the first financial year of the activity
the sales team as a whole held the revenue 'haemorrhage' to minus 8%, whilst
the other players in the market continued their downward spiral to end the year
at minus 45%. The client company also saw a decrease by 50% of the attrition
rate of their senior, well-regarded consultants, which was attributed to the
added-value of the programme. Click here to view endorsements
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